Team 12's Michael Doudna stepped into a simulator to see how police train for these high-pressure situations.
GLENDALE, Arizona — It’s been almost 7 years since police arrived on the doorstep of Michelle Cusseaux’s apartment.
Her mother had called police to give her daughter, who suffered from multiple mental illnesses, some help.
Instead, Cusseaux was shot and killed by Phoenix police as they say she came at them with a hammer.
“A person with a mental illness," said Cusseaux's mother, Frances Garrett. "You know you kinda come prepared for that. You don’t come with guns drawn, guns at her door. They sent the help that ended her life."
Cusseaux’s death sparked change in the Valley, with a renewed focus on how police handle mental health calls.
“The volume of those types of cases we've gotten have exponentially increased,” said Glendale Police Department Officer Glenn Doerr.
Every department 12 News contacted …