(CBS News) — People who suffer from untreated, severe mental illness are 16 times more likely to be killed during an encounter with law enforcement than other civilians, according to The Treatment Advocacy Center. Thousands of police departments across the country use crisis intervention teams to intercede with the mentally ill.
For 24 hours a day, mental health clinicians answer what’s called a “warm line” inside the Anne Arundel County Police Department in Maryland. “Instead of using the word "hotline," we use the word "warm line" so that anybody can call," says Jean Corbin, the director of the Anne Arundel County Crisis Response,
Voted the number one crisis intervention team in the world, the department says it’s putting mental health first.
Lieutenant Steve Thomas heads up the police side of the unit and Jen Corbin heads up the mental health side. "Officers on patrol can call in for a mobile …