You open your phone and there’s a notification — you’ve got a match. You feel excited and hopeful and hurriedly compose a message saying hello. Then you wait eagerly for a reply.
No, this isn’t Tinder or any other modern dating app, where singles swipe through potential partners looking for love — though it bears many similarities to them.
This is an online gateway into a far less frivolous world, where the match is not a date but a mental health ‘therapist’, who promises to banish your anxiety, help you sleep better, lift your depression or overcome your OCD. All at the touch of a smartphone screen.
Sound too good to be true? As Covid sends us online for all manner of services, digital therapy is booming. Yet it’s an industry subject to a raft of disturbing complaints from vulnerable users, who claim they’ve been ‘ghosted’ by online therapists, triggered by …